Accounts Receivables Specialist

Overview: 

We are seeking a dedicated and detail-oriented Accounts Receivables Specialist to join our finance team. The successful candidate will be responsible for providing excellent customer service, assisting customers with inquiries, and maintaining accurate records. This role also involves supporting the Global Accounts Receivables Supervisor in daily operations.

This is a hybrid position out of our New York office. 

What You’ll Do: 

• Collections: Make outbound collection calls/emails professionally while maintaining and
  improving customer relations. Collect customer payments in accordance with payment due dates.
• Customer Service: Communicate with clients about billing discrepancies and questions, applying

good customer service promptly. Send correspondence to customers to encourage payment of
delinquent accounts.

Record Keeping: Capture data via correspondence and maintain the accuracy of client billing
systems records. Post collections to clients’ accounts and verify the accuracy of calculations,
balances, and supporting documents.

Reconciliation: Perform account reconciliations and review and monitor assigned accounts and all
applicable collection reports. Assist with daily cash collections report.

Issue Resolution: Identify issues contributing to account delinquency and discuss them with
management. Provide timely follow-up on payment arrangements.

Journal Entries: Book journal entries when needed and determine currency exchange rates for
deposited funds.

Support: Assist the Global Accounts Receivables Supervisor with various tasks and special projects
as needed.

Compliance: Adhere to policy and procedure to maintain confidentiality and ensure compliance
with company standards and regulations.

What You Have: 

• Experience: 1 to 2 years of experience in accounts receivables.
• Strong attention to detail and accuracy.
• Excellent customer service and communication skills.
• Proficient in Microsoft Office Suite, particularly Excel.
• Familiarity with accounting software (e.g., NetSuite, SAP).

What We Offer: 

The annual base salary range for this position is $50,000 to $60,000. Base salary may vary depending on job-related knowledge, skills, and experience, as well as geographic location. Additionally, this position is eligible for an annual discretionary bonus based on performance.

You will also be eligible for the following benefits:

• 15 PTO days, 10 legal holidays, and sick days
• Comprehensive medical, dental, and vision plans
• Will match up to 10% of employee contribution for 401(k), life insurance, paid time-off and parental leave plans
• Commuter benefits and a corporate gym rate
• Development opportunities through the LinkedIn Learning platform
• Free snacks and beverages in the office
• Friday happy hour and “Summer Fridays”
• Year-round corporate athletic league
• Casual work environment, team building, and other social events

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.5 million experts and Guidepoint’s 1,300 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

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