Digital Product Manager - Director

Title and Summary

Digital Product Manager - Director

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results.

Role Overview:
The candidate will help define and execute Mastercard's strategy focusing on our API orchestration layer. You'll be responsible for delivering an API first approach in line with Mastercard engineering best practice, whilst ensuring performance & availability remains robust whilst continuing to add value to our clients. Delivering incremental value to clients whilst improving internal infrastructure and services is essential for buy-in and adoption.
The Team:
The Digital product team are responsible for our clients' digital interactions with Mastercard Commercial Solutions including UI, API & File. We are thought leaders and innovators, enabling clients to achieve their goals, delivering value every step of the way.
Key areas of responsibilities include:
• Working closely with partner product teams to understand technicalities and existing use cases of products
• Exploring new and innovative ways to use products to deliver value
• Work with product and engineering partners to define and deliver the roadmap that delivers incremental value to customers and Mastercard
• Ensure roadmap takes into account the user experience via all digital channels with equal importance
• Continuously iterate on products with a customer centric approach
• Be a product evangelist across the wider Mastercard organization
• Be the "voice of the customer" internally, representing customer pains and potential gains to key stakeholders

Preferred Qualifications
• At least 7 years' experience in an API orchestration product or related role
• Experience working with both micro-service & monolithic architecture
• Intellectually curious, stay abreast of emerging technologies, trends, risks, and opportunities
• Strong oral and written communicator, able to communicate vision, thoughts, ideas, and solutions to different audiences
• Entrepreneurial attitude, excellent communication skills, and a customer experience focused mindset
• High attention to detail
• Collaborative individual with the ability to work with stakeholders across multiple divisions

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.