DIRECTOR OF DEVELOPMENT & COMMUNICATIONS

About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Director of Development and Communications develops and implements the strategic direction of the fund development and communications programs of Ronald McDonald House Southern New Jersey® (RMHSNJ).  Qualified candidate will set goals, monitor work, and evaluate results to ensure that program objectives and operating requirements are met and are in line with the needs and mission of RMHSNJ.  Advances the mission RMHSNJ in a manner consistent with the strategic vision and core values of the charity.

Work directly with the ED to create and implement a comprehensive development strategy through individual giving and corporate sponsorship, events, grant writing and planned giving, including program design, messaging, research and analytics, and identification of target audiences.

Qualifications:

• Minimum of a bachelor’s degree or 8 years’ experience in related field. 
• Knowledge of Southern New Jersey funding landscape preferred.
• Minimum of 8 years’ communications, public relations, marketing, or related field.
• Track record of achieving shared goals and successful execution of development and communications efforts with multiple stakeholders.
• Excellent interpersonal and written communication skills.
• Strong organizational skills with the ability to handle multiple tasks and consistently meet deadlines.
• Computer proficiency, including familiarity with all MS Office products and donor database management software.

Competencies: Compassion, Communication; Interpersonal/team effectiveness; Dependable; Problem-solving and decision-making; Able to manage multiple tasks simultaneously; Able to form and grow strong relationships with volunteers, families, and community organizations. 

Fund Development Responsibilities:

1.              Strategic Planning – Create and implement a strategic three-year fund development plan to include long-term financial sustainability and short/medium term planning for current programs (Ronald McDonald House and Family Rooms) and continuous improvement of our facilities, program growth, and services.

Annual Development Plan – Create and implement RMHC’s annual development plan with input from the Executive Director and Board of Trustees, aligning it with the three-year strategic plan.  Identify, cultivate, and solicit philanthropic support by

Job Qualifications:

• Minimum of a bachelor’s degree or 8 years’ experience in related field. 
• Knowledge of Southern New Jersey funding landscape preferred.
• Minimum of 8 years’ communications, public relations, marketing, or related field.
• Track record of achieving shared goals and successful execution of development and communications efforts with multiple stakeholders.
• Excellent interpersonal and written communication skills.
• Strong organizational skills with the ability to handle multiple tasks and consistently meet deadlines.
• Computer proficiency, including familiarity with all MS Office products and donor database management software.

Competencies: Compassion, Communication; Interpersonal/team effectiveness; Dependable; Problem-solving and decision-making; Able to manage multiple tasks simultaneously; Able to form and grow strong relationships with volunteers, families, and community organizations. 

Fund Development Responsibilities:

1.              Strategic Planning – Create and implement a strategic three-year fund development plan to include long-term financial sustainability and short/medium term planning for current programs (Ronald McDonald House and Family Rooms) and continuous improvement of our facilities, program growth, and services.

2.              Annual Development Plan – Create and implement RMHC’s annual development plan with input from the Executive Director and Board of Trustees, aligning it with the three-year strategic plan.  Identify, cultivate, and solicit philanthropic support by developing and maintaining relationships with individuals, corporations, and foundation to grow the fund development pipeline of the House.  Manage bottom-line objectives to meet or exceed annual projections and design and implement strategies to increase donor giving.  Assure timely and appropriate donor acknowledgement and recognition.

1. Major Gifts and Planned Giving – Develop plans for, and build relationships with, major individual, corporate and foundation donors:  prepare proposals and make and close donor asks.  Renew committed donors and recruit new donors to meet and exceed revenue goals.  Maintain appropriate promotional materials for these programs.

4.              Review and manage the items detailed in the organizations’ development and data management plans on an ongoing basis. This will also include revisions when necessary and reporting on progress to the Executive Director and the Development Committee.

5.              Initiate, evaluate, and secure new sources of funding and in-kind donations. Continually work to increase the organizations’ development strategies by working with other professionals to ensure RMHSNJ has sound practices, that are following appropriate laws and regulations and that are appropriately aligned with the organizations mission and strategy.

6.              Grants – Identify and write grant requests as well as seek possible new grant opportunities. Complete reports for funders as needed.

7.              Data Management – Oversee the implementation and continued facilitation of Virtuous software for institutional donor tracking.

8.              Signature Events – partner with Board, Committee members, and Executive Director to increase the number of attendees, sponsors, and dollars to meet revenue projections.

9.              Stewardship – Responsible for stewardship of all charity donors.  Maintain a process to assure donors receive professional, timely written responses of appreciation and gratitude.  Recognize donors appropriately or as agreed. Ensure that gratitude is personalized and reflects RMJHSNJ brand and values.

10.           Compliance – Assure that all fund-raising related activities and records are consistent with board policy and comply with applicable state and federal laws.

Communications and Marketing Responsibilities:

1. Create and implement a comprehensive annual marketing and communications plan that coordinates the RMHSNJ branding, marketing, and fund development strategies and includes an analytic strategy with measurable marketing and communications targets and goals for all programs and services.

1. Create and maintain annual communications calendar with activities to meet short and long-term strategic initiatives.

1. Develop annual production schedule and initiate the design and production of eNewsletter, annual report, annual appeal letter, other printed materials, audio-visual presentations, and other communication tools utilized internally and externally RMHSNJ.

1. Work closely Executive Director and Board to create and implement communications to ensure global branding requirements are met and strategic goals addressed.

1. Work with the Volunteer and Guest Services team to identify families willing to share their stories. Write family stories to be used in communication materials.

1. Lead RMHSNJ Communications and Development Committee.

Administrative Responsibilities:

1. Participate in the annual budget process. Monitor annual budget for marketing and communication related activities and address problem areas as they arise.

1. Create and update acknowledgment letters for monetary contributions, gifts and donations of in-kind services or materials.

Other:

1. Pursue opportunities for professional development as needed including organizations that will benefit RMHSNJ.

1. Maintain positive relationship with staff, vendors, hospitals, other Ronald McDonald Houses, RMHC volunteers, McDonald’s and other persons associated with Ronald McDonald House, treating fellow staff members with respect and sensitivity.

1. Attend and participate in staff meetings and operations team meetings. Cooperate with other staff concerning House staff coverage during vacations and holidays.

1. Execute other responsibilities as requested by the Executive Director.                      

Bachelor’s degree.

Excellent verbal and written communication skills;

Advanced proficiency in WORD, EXCEL, POWERPOINT, Raisers Edge (or related database), CRM systems, Canva or other presentation systems.